DEPARTMENT OF POWER, GNCTD Public Grievance Redressal Form * - Indicates mandatory field Grievance Details Discom or Regulator * (Please select any one) BSES Yamuna BSES Rajdhani NDPL DERC Don't Know Grievance Category and Type * (Please select any one) Connection Related 1. Request for New Electricity Connection 2. Application for Temporary Electricity Connection 3. Name Change / Transfer of Electricity Connection 4. Conversion of Temporary Electricity Connection into Regular Connection 5. Disconnection of Supply 6. Restoration of Power Supply 7. 11kV Electricity Connection 8. Any other Complaint regarding Electricity Connection Billing Related 9. Bill Correction 10. Settlement of Dues / Late Payment Surcharge 11. Case of Rs175 Scheme being Charged at Higher Rate 12. Levy of Misuse Charges Supply Related 13. Load Shedding 14. Erratic Supply of Electricity 15. Checking of Neutral / Earth Wire Meter Related 16. Meter out-of-order 17. Mechanical Meter versus Electronic Meter 18. Complaint Against Removal of Meter Theft Related 19. Power Theft Information in Location / Colony / Address 20. Employee Involved in Theft / Meter Reversing 21. False Theft Case 22. Meter Tempered 23. Compliant Against Theft Bill Vigilance Related 24. Electricity Connection for SC/ST Plot Holders allotted under Landless Harijan Scheme 25. Complaint against Single Point Delivery Contractors 26. Complaint against DISCOM Staff / Contractor 27. Complaint against Inspection Team 28. Violation of Orders of Court / Consumer Forum Street Light Related 29. Installation of High Mast Lights against MLA / Councillor Fund 30. Streetlight Not Working Others 31. Electrification of Block, Colony, Area 32. Complaint by Associations, RWAs, NGOs 33. Service Matters of Employees, Retired Employees. 34. Suggestion(s) for Improvement of Service 35. Complaints related to DERC Matters 36. Miscellaneous Details of the Grievance * (upto 400 Characters are allowed) ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ Complainants Details K.No: __________________________________________________________ Previous Grievance Number (if any): ____________________________ First Name * ___________________________________________________ Initials ___________________________________________________ Last Name ___________________________________________________ Address * ___________________________________________________ ___________________________________________________ District / Zone * ______________________________________________ Pincode _____________________________________________________ Phone Number ___________________________________________________ Mobile Number __________________________________________________ (Please Enter Mobile No. in '9812312345' format) Email Address __________________________________________________ Notification (Please tick the appropriate box to receive mails/sms notification) Registration (SMS and Email) Updation (Email only) Forwarding (Email only) List of District/Zone of Each Discom (please use this in the District / Zone field above) Discom District/Zone Discom District/Zone Discom District/Zone BYPL CHANDANI CHOWK BRPL KHANPUR BRPL VIKAS PURI BYPL DARYA GANJ BRPL SAKET BRPL PALAM VIHAR BYPL PAHARGANJ BRPL VASANT KUNJ BRPL DWARKA BYPL SHANKAR ROAD BRPL NEHRU PLACE NDPL SHAKTI NAGAR BYPL PATEL NAGAR BRPL NIZZAMUDDIN NDPL CIVIL LINES BYPL KARKARDOOMA BRPL SARITA VIHAR NDPL MODEL TOWN BYPL GT ROAD BRPL R K PURAM NDPL KESHAVPURAM BYPL KRISHNA NGR BRPL HAUZ KHAS NDPL MOTI NAGAR BYPL LAXMI NAGAR BRPL JANAK PURI NDPL PITAM PURA BYPL MAYUR VIHAR -I & II BRPL NAJAFGARH NDPL BAWANA BYPL MAYUR VIHAR -III BRPL JAFFARPUR NDPL NARELA BYPL YAMUNA VIHAR BRPL NANGLOI NDPL SHALIMAR BAGH BYPL KARAWAL NAGAR BRPL MUNDKA NDPL BADLI BYPL NAND NAGRI BRPL PUNJABI BAGH NDPL MANGOL PURI BRPL ALAKNANDA BRPL TAGORE GARDEN NDPL ROHINI